How do I return an item?
Please note that we can process returns and refunds only for items purchased from The Arsenal Bookstore. All returns must be sent to our below address and arrive in resalable condition.
We will notify you via email of your refund once we have received and processed your returned item. You may expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. We can only refund shipping cost if the return is a result of our error.
Please send all returns to The Arsenal along with a copy of your invoice.
Ship it to:
PO Box 26178
Colorado Springs, CO 80936
If you do not have your invoice, please call or email us, and we will look your information up in our system, and contact you concerning the return.
Questions or Suggestions
If you have any questions concerning your return, or any suggestions on how we can serve you better, please don't hesitate to call or email us.