Domestic US Shipping
The Arsenal Bookstore is committed to processing your order in a timely manner. Unless your product is back ordered, your order will ship within 2 business days from the day the order is placed. The only exception to this would be for "Free Shipping" orders with 1 or more items back-ordered (see below). For US Customers we either ship orders via United States Postal Service or via FedEx. The USPS options we offer are (Priority 2-3 Business days) First Class (3-5 Business Days) and Media Mail (7-14 Business Days to most US locations…Hawaii and Alaska can take a bit longer). For FedEx we offer Next Day and Ground (2-5 Business Days). Please note that only FedEx ground is guaranteed and trackable. The USPS gives no guarantee that your shipment will arrive within their specified time. For orders with multiple items, The Arsenal Bookstore will ship the in-stock items to you, and then ship the back-ordered items when they come available, at no additional shipping charge. If more than 1 item is on back-order we will wait until all of the back-ordered items are available and send them in one additional shipment.
Free Shipping for US Orders over $40
Simply look for the "green truck" logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $40 or more, your order ships FREE via USPS Media mail to any destination in the US! We reserve the right to hold your order up to 5 business days if any item is back-ordered, so as to ship all products together. If back-ordered items dont come in within the 5 days, the instock items will ship with the remaining products shipping once they all are available.
We ship all international orders via the USPS International options which are First Class and Priority. We can offer First Class International for packages that fall under 3 lbs and less than $45, otherwise your order will be set to ship via Priority International. Priority International takes roughly 6-10 Business days to most countries. Please note that International orders that have back-ordered items will be held until all items are in stock and available to ship.
If you have any questions regarding our shipping policies or options, dont hesitate to contact us at 719-278-8422 (Toll Free 888-563-5150 US & Canada) or via email at email@example.com.